Terms & Conditions

Welcome to Ignatius Quest! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before making any purchase or using our services.

1. General Agreement By visiting our website and placing an order, you acknowledge and agree to these terms. If you do not agree with any part of these terms, you must refrain from using our website.

2. Product Availability While we make every effort to ensure our products are available for purchase, availability may be subject to change without notice. In the event that a product is out of stock after placing an order, we will notify you promptly and offer alternative solutions.

3. Order Process Once you place an order on our website, it will be processed for delivery. We will confirm your order details, and you will be provided with an estimated delivery time.

4. Payment Terms We offer a Cash on Delivery (COD) payment option. This means that payment for your order will be made in cash upon delivery to your specified address. Please ensure that you have the exact amount available at the time of delivery, as our delivery personnel may not be able to provide change.

5. Delivery & Shipping Delivery times may vary based on your location and product availability. We will notify you of the estimated delivery time once your order has been confirmed. You are responsible for providing accurate delivery details, and any incorrect information may result in delays or non-delivery.

6. Returns & Exchanges We want you to be satisfied with your purchase. If you are unhappy with a product, please contact us within 7 days from the date of delivery to request a return or exchange. The item must be in its original condition, unused, and with all packaging intact. Please note that any return shipping fees will be the responsibility of the customer.

7. Order Cancellations If you wish to cancel an order, please contact us immediately. Cancellations can only be accepted if the order has not been processed for shipping. Once the order has been shipped, cancellations cannot be made.

8. Changes to Terms and Conditions Ignatius Quest reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. Please check this page periodically for any updates.

If you have any questions or concerns regarding these terms, please contact us at [email protected].