Shipping Policy

At Ignatius Quest, we are dedicated to providing you with a smooth and reliable shopping experience. We offer Cash on Delivery (COD) as the only payment method for all purchases. Please read our shipping policy below to ensure you have all the information you need about our shipping process.

1. Order Processing Time

   • Once you place an order, we will begin processing it as soon as possible. Orders are usually processed within 7 days business days.

   • You will receive an email or message confirming your order and shipping details once it has been dispatched.

2. Shipping Costs

   • We offer free shipping on all orders within some country or region.

   • Shipping charges may apply for special delivery services, and such fees will be clearly communicated during the checkout process.

3. Delivery Time

   • Delivery times vary based on your location. The estimated delivery time will be provided once your order has been processed.

   • While we aim to deliver all orders within [number of days] business days, please note that delivery times may vary due to factors beyond our control, such as weather or logistical delays.

4. Shipping Areas

   • We currently offer shipping to addresses within [your country/region]. Unfortunately, we do not ship internationally at this time.

   • Please ensure your shipping address is correct and complete to avoid any delays in delivery. If there are any issues with your delivery address, our team will contact you for clarification.

5. Cash on Delivery (COD) Payment

   • We offer Cash on Delivery (COD) as the only payment option for all orders.

   • Payment will be collected in cash at the time of delivery. Please make sure to have the exact amount available, as our delivery personnel may not be able to provide change.

6. Delivery Attempts

   • If you are unavailable to receive your order, our delivery team will make multiple attempts to deliver it to your address. After the second attempt, the package may be returned to us, and you will be responsible for any re-shipping charges.

If you have any questions or concerns regarding shipping, please feel free to contact our customer support team at [email protected].